Privacy Policy

Effective date: 5/1/2026

Maggie’s Bridal & Prom (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website Maggiesohio.com (the “Site”), book an appointment or otherwise interact with our services, or receive text messages from us.

Contact

Maggie’s Bridal & Prom
2975 W Market St
Fairlawn, OH 44333
United States

Phone: 330-598-1598
Email: info@maggiesohio.com

1. Information we collect

Information you provide

Identifiers and contact details: name, email address, phone number, and similar contact information.
Appointment and shopping-related details: preferred appointment date/time, event date, party size or guest count, budget range, style preferences, sizing-related information you choose to provide, and notes or messages you send us.
Communications: messages you send through forms, email, or SMS replies.
Purchase-related information: where applicable, payment-related details are processed by our payment processors (we do not store full payment card numbers on our servers).

Information collected automatically

Device and usage data: IP address, browser type, device type, general location derived from IP, pages viewed, and timestamps.
Cookies and similar technologies: we may use cookies or similar tools for Site functionality, analytics, and preferences as described in Section 5.

Sensitive information

We do not intentionally collect sensitive categories of personal information (such as health information) unless you voluntarily include them in a message or form field. Please avoid sending sensitive information unrelated to your appointment or purchase unless we ask for it.

2. How we use information

We use information to:

Provide and schedule appointments, fulfill orders, and deliver customer service.
Send transactional and service-related communications about appointments, confirmations, reminders, deposit or booking status, and similar operational messages.
Send marketing communications only where permitted by law and where you have provided appropriate consent (for example, email marketing where you opted in).
Operate, maintain, and improve the Site and our services; troubleshoot issues; and detect fraud or misuse.
Comply with law, respond to lawful requests, and enforce our terms.

3. Text messaging (SMS) program

If you provide your mobile number and consent to receive text messages from Maggie’s Bridal & Prom, we may use SMS to send appointment-related and customer care messages, including confirmations, reminders, and messages about completing your booking (such as deposit reminders), consistent with your consent and applicable law.

Important SMS disclosures

Message frequency varies based on your interactions with us (for example, booking steps and reminders).
Message and data rates may apply depending on your carrier plan.
Carriers are not liable for delayed or undelivered messages.
You can opt out of SMS at any time by replying STOP to any message. After you opt out, we may send a final confirmation message.
For help, reply HELP or contact us using the store phone or email listed above.

We use service providers (such as SMS gateway providers) to deliver messages on our behalf. Those providers process phone numbers and message content only as needed to deliver the service.

4. How we share information

We may share information with:

Service providers who assist us with scheduling, website hosting, analytics, payment processing, messaging/SMS delivery, customer relationship tools, and similar functions, subject to contractual safeguards.
Professional advisors (such as attorneys or accountants) where appropriate.
Authorities if required to comply with applicable law, regulation, legal process, or an enforceable governmental request.

We do not sell your personal information for money. If we use analytics or advertising technologies that could constitute “sharing” under certain state laws, we will honor applicable opt-out rights as required.

5. Cookies and analytics

We may use cookies and similar technologies to operate the Site, remember preferences, measure Site usage, and improve performance. Depending on your jurisdiction, you may be able to control cookies through your browser settings.

6. Data retention

We retain information for as long as reasonably necessary to provide services, maintain records consistent with ordinary business needs, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure.

8. Children’s privacy

Our services are directed to adults shopping for bridal and formalwear. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will take appropriate steps.

9. Your choices and rights

Depending on where you live, you may have rights regarding access, correction, deletion, or opting out of certain processing. To exercise rights that may apply to you, contact us using the information above. We may need to verify your request.

10. Links to third-party sites

The Site may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the effective date.

12. Ohio / United States notice

If you are located outside the United States, please note that information may be processed in the United States where our service providers operate.